“Thank you so much for going out of your way to help me with my complaint and for taking such good care of me when I was in need. I am extremely grateful for all of your help.”

I have been seeing Roxanna Buchanan for several years now. She and her staff are very professional, courteous, and always on time. I can’t recall ever having to wait for than a few minutes. I have my teeth cleaned every 6 months, and I’ve also had one of those deep cleanings that you seem to need every 10 years or so. She and her staff definitely fit in the “painless dentist” category. I’m not one to have a lot of cavities (I thank my mom’s genes for that), but I did need a filling once. That experience was relatively uneventful as well. Roxanna also has a heart for the less fortunate. On several occasions she has treated clients of my non-profit organization Care 4 My Lambs Inc., free of charge. And she also helped with an outreach effort to Latina girls in the Livermore Area, focused on increasing the girl’s self-esteem. If you are looking for a kind and caring dentist, I highly recommend Roxanna Buchanan.

I hate hate hate hate HATE going to the dentist. HATE IT…with a fiery, fearful, pleading passion. My daughters needed a checkup and I wanted to get my teeth cleaned and whitened before my wedding. Amy is the receptionist and records handler, she is friendly, helpful and goes above and beyond every time I’m there, Vanessa is the dental assistant and she is careful and sweet and has the softest touch! Both the doctors were super! I was nervous and tense, but was put at ease for both of my appointments. My oldest daughter had a cavity filled and was able to eat with no discomfort later that day. Stellar service, convenient location, wonderful staff. I’m going back for regular appointments.

I went to Dr. Buchanan because I had received an advertising postcard in the mail. Since this wasn’t a personal referral, I was very apprehensive. Dr. Buchanan saw me shortly after I arrived and was very reassuring. She examined, took X-rays, and cleaned my teeth, better than all the visits I’ve had with previous dentists. I told her of sensitivity I’d been experiencing on my left lower jaw and she soon found a crack in a filling which she replaced with a crown on a couple of other visits. I have had no pain or sensitivity since the new crown was fabricated. I experienced no discomfort during all of her treatments and would recommend her to anyone.

I only have two memories of going to the dentist and neither were pleasant, including those painful injections. But, that has all changed since going to Dr. Buchanan. The injections were absolutely painless. As I was bracing for that initial piercing of pain, all I heard was okay that is done. Never felt a thing. Dr. Buchanan’s care was superb, as well as the staff. Caring and attention to detail. No rushing through the procedure just to get to the next patient. I highly recommend her.

I was a dental coward, so in 2006, when I saw Dr. Buchanan’s slogan, “We Cater To Cowards, ” I decided to give her a shot. She was skillful enough both with the scary-looking instruments and with the calming techniques that I knew she was the dentist I wanted from then on. Within a few visits, I was comfortable enough that I no longer need nitrous oxide or whatnot to be okay with dental procedures. She cured me of my dental cowardice! I’ve been a loyal and satisfied customer ever since. Thanks, Dr. Buchanan!!!